{"id":56,"date":"2025-12-30T09:45:01","date_gmt":"2025-12-30T09:45:01","guid":{"rendered":"https:\/\/docbd.org\/portal\/?page_id=56"},"modified":"2026-07-05T12:04:00","modified_gmt":"2026-07-05T06:04:00","slug":"update-removal-request","status":"publish","type":"page","link":"https:\/\/docbd.org\/portal\/update-removal-request\/","title":{"rendered":"Update \/ Removal Request"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">DocBD aims to keep doctor profiles accurate, useful, and respectful for both patients and doctors. If you believe a profile contains outdated, incomplete, incorrect, or sensitive information, you can request a review.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This page is for one-time correction, update, and removal requests. Doctors who want ongoing profile support, editor-assisted changes, and dashboard access can use&nbsp;<a href=\"https:\/\/docbd.org\/portal\/profile-management\/\">DocBD Profile Management<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What you can request<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Correct outdated chamber, hospital, phone, address, visiting hour, designation, degree, or specialty information<\/li>\n\n\n\n<li>Add missing profile details when the information can be reviewed and verified<\/li>\n\n\n\n<li>Report duplicate, mismatched, or incorrectly assigned profile information<\/li>\n\n\n\n<li>Request removal or hiding of a profile, subject to identity or authorisation review<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to submit a request<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please send your request through the&nbsp;<a href=\"https:\/\/docbd.org\/portal\/contact\/\">contact form<\/a>&nbsp;or email us at&nbsp;<a href=\"mailto:hello@docbd.org\">hello@docbd.org<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help us review the request properly, please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The doctor profile URL, if available<\/li>\n\n\n\n<li>The doctor&#8217;s full name and specialty<\/li>\n\n\n\n<li>The exact information that should be corrected, added, or removed<\/li>\n\n\n\n<li>Your relationship to the doctor or organisation<\/li>\n\n\n\n<li>Any reliable reference, document, or official source that supports the request<\/li>\n\n\n\n<li>Your contact details so we can ask for clarification if needed<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not submit the Enlist Doctor form for a simple correction to an existing profile. The contact form or email route is clearer and easier for our team to track.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Profile removal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the doctor listed on a profile, or an authorised representative, requests removal, DocBD will promptly remove or temporarily hide the profile from public view once the request can be reasonably verified.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Verification is required to prevent unauthorised, false, or fraudulent removal requests. DocBD may ask for basic confirmation of identity or authorisation before removing or hiding a profile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include the profile URL, the doctor\u2019s full name, your relationship to the profile, and a reachable contact method so we can process the request correctly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who can request changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Correction requests may be submitted by the listed doctor, an authorised representative, a clinic, hospital, institution, or someone who has found an accuracy issue while using DocBD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Removal requests should come from the doctor listed on the profile or an authorised representative. DocBD may ask for confirmation before removing or hiding a profile.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Review process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All requests are reviewed before changes are made. A request does not result in an automatic update or removal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During review, DocBD may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Update the profile if the corrected information can be reasonably verified<\/li>\n\n\n\n<li>Ask for clarification or supporting details<\/li>\n\n\n\n<li>Decline requests that appear inaccurate, misleading, abusive, or unauthorised<\/li>\n\n\n\n<li>Remove, hide, or limit profile information where appropriate after review<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">For doctors who need ongoing updates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are the doctor listed on the profile and you expect future changes to chamber details, visiting hours, contact information, workplace, designation, or profile content,&nbsp;<a href=\"https:\/\/docbd.org\/portal\/profile-management\/\">DocBD Profile Management<\/a>&nbsp;is the recommended option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Profile Management allows doctors to request editor-assisted updates after review, while also keeping self-service dashboard options available for doctors who prefer to submit changes themselves.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Processing time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most requests are reviewed within a reasonable timeframe. Some requests may take longer when verification, clarification, or authorisation is required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our commitment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DocBD is committed to maintaining a responsible and trustworthy doctor directory for people across Bangladesh. Clear correction and removal requests help us keep the platform accurate while protecting doctors, patients, and the public from misuse.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DocBD aims to keep doctor profiles accurate, useful, and respectful for both patients and doctors. If you believe a profile contains outdated, incomplete, incorrect, or sensitive information, you can request a review. This page is for one-time correction, update, and removal requests. Doctors who want ongoing profile support, editor-assisted changes, and dashboard access can use&nbsp;DocBD [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":5,"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":100,"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/pages\/56\/revisions\/100"}],"wp:attachment":[{"href":"https:\/\/docbd.org\/portal\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}